SHIPPING RATES

We offer free shipping worldwide for any order.

SHIPMENTS IN NON EU COUNTRIES
Your order may be subject to import duties and taxes, which are redeemed once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these expenses and we can not predict what they could be. Customs policies vary widely from one country to another; we invite you to contact the customs office of your country for further information.
If the delivery is not successful due to non-payment of customs duties, except prior agreements between Artigiana Sartoria Veneta 1968 SRL and the buyer the costs incurred for the customs clearance and the restitution of the parcel at our warehouse will be deducted from the initial payment order.

All shipments will be sent through Federal Express or TNT more info are available at fedex.com and tnt.it. The time of processing the order has a maximum duration of 48 hours (monday to friday). Estimated delivery times should only be used as a guide and start from the shipping date, we are not responsible for any delays caused by customs clearance processes.

SHIPMENTS IN EUROPE
Delivery in 1-2 working days after acceptance of the order.

SHIPMENTS OUTSIDE THE EUROPE
Delivery in 3-4 working days after accepting the order.

RETURNS
If for any reason you are not satisfied with our products, you have the right to return them or change the size (subject to availability) within 14 days of the receipt.
Please contact us at info@cinivenezia.it and we will send you directions for the return.